Postpartum follow-through · Ohio

Women complete the next step in their care — and their practice can verify it happened.

NestWell is a defined postpartum follow-through program for OB practices. In the twelve weeks after birth, each patient gets short check-ins, a care plan she can understand, a named person at her practice she can reach, and verified completion of what comes next. Connected to your practice, not in place of it.

in development recruiting pilot practices in Ohio no outcomes to cite yet
  1. birth 0 enrolled before discharge; a named contact confirmed
  2. day 3 check-in: recovery, one mood item, one barrier item
  3. day 7 check-in; early-visit reminder if it is on her plan
  4. day 14 mood screen; a positive screen goes to a clinician’s queue, same-business-day target
  5. day 21 a human contact is confirmed, not assumed
  6. week 6 visit preparation; referral follow-up
  7. week 9 summary drafted for a clinician to review
  8. week 12 comprehensive visit; transition with owners for open items
ACOG: initial contact by 3 weeks ACOG: comprehensive postpartum visit by 12 weeks

What a patient gets

Five things, each of them a step toward the next appointment.

  1. A brief check-in

    Day 3, 7, 14, 21, then week 6, 9 and 12. At most five single-tap items, under ninety seconds, one hand. Skip is always available. No streaks, no badges, no “you missed a check-in”.

    target: under 90 s · items: ≤ 5 · free text optional
  2. A care plan she can understand

    Clinician-approved explanations of her existing plan, what to bring to the visit, and the questions she has saved to ask. Every sentence is approved before a patient sees it.

    content: clinician-approved · language: plain
  3. A named person she can reach

    A care coordinator at her practice by name, the correct after-hours instruction, and human review when an answer needs it.

    owner: coordinator · coverage hours visible to the patient
  4. Verified follow-through

    A referral counts when the appointment was kept, not when a link was sent. A callback counts when it happened, with the minutes logged.

    referral: appointment kept · callback: occurred, 12 min
  5. A concise clinician summary

    At week 9 and week 12, a draft of what changed and what is still open, assembled for her clinician to review and sign, with an owner for every open item.

    week 9 · draft for review · week 12 · transition reviewed
Your OB practiceconnected to your practice

[Your practice’s approved emergency instruction appears here]

Day 14 check-in · 1 of 5

How is your recovery going today?

Skip is always available. You choose who sees your mood answers.

Synthetic example. Tap an answer to step through it yourself.

How accountability works

Every check-in has an owner, a clock, and a verified outcome.

A check-in is not finished when it is sent. It is finished when a named person has acknowledged it, the next step has happened, and her clinician has a summary.

The accountability loop: check-in, owner, verified step, clinician summary, and back to the next check-in 01 · patient Check-in day 14 · answered 9:12 am 02 · practice Owner coordinator · acknowledged 14 min 03 · verified Verified step referral: appointment kept · day 31 04 · clinician Clinician summary week 9 · draft reviewed · signed The accountability loop: check-in, owner, verified step, clinician summary, and back to the next check-in 01 · patient Check-in day 14 · answered 9:12 am 02 · practice Owner acknowledged 14 min 03 · verified Verified step appointment kept · day 31 04 · clinician Clinician summary week 9 · reviewed, signed

What the practice controls

Owners, backup owners, coverage hours, acknowledgment and resolution targets, screening thresholds and the wording of every patient-facing sentence are practice configuration — visible and versioned. NestWell’s defaults are reviewed by its clinical safety owner, an OB‑GYN, and the practice’s named clinical owner approves them for their own patients before a patient sees them.

Where AI sits, and where it does not

AI explains approved material and drafts summaries for a clinician to review.

It also groups the questions she saved for her visit, and logs every call it makes. Nothing else.

What the model does

  • Explains clinician-approved material in plain words, and in her language
  • Assembles a draft summary from logged events for a clinician to review and sign
  • Groups the questions she saved so her visit covers them, with her original words alongside
  • Logs every call it makes, with the approved source it drew from

What it never does

  • Decide what is urgent, or rank her symptoms
  • Diagnose, screen, or interpret a screening result
  • Reassure her, or comment on her answers in any way
  • Hold a therapy-style conversation
  • Change or soften an emergency instruction — that text is locked
  • Stand in for her clinician or the named person at her practice

Every default check-in question, screening threshold, escalation rule and patient-facing sentence is reviewed by NestWell’s clinical safety owner, an OB‑GYN, and approved by each practice’s named clinical owner for their own patients. Rules are tested like anything else; a rule is not safe because it is simple.

Founders

An operator and an OB‑GYN, building in Ohio.

One of us owns the practice workflow. The other owns clinical safety. Neither role is delegated to a model.

Meet the founders

Amber Siddiqui

Co-founder — operations, partnerships and the practice workflow [confirm] title

Supply-chain transformation and large-scale planning programs at Deloitte. Greater Chicago area; Northern Illinois University; fluent in Spanish.

Sarah Nazir, MD

Co-founder — OB‑GYN; clinical safety owner [confirm] board certification, practice affiliation

Every default check-in question, screening threshold, escalation rule and patient-facing sentence is hers to approve; each practice’s named clinical owner then approves them for their own patients.

For practices · Ohio pilot

Partner on a pilot. Twelve weeks per patient.

One practice, a named clinical owner and a budget owner, a small batch of enrolled patients followed for twelve weeks each. A fixed pilot fee or a per-enrolled-episode price; clinical services stay with the practice.

3 a.m. is when a patient looks for the after-hours number. The pilot tells us whether it is answered.

Goals we will measure in the pilot

  • Completion of planned postpartum visits, counting every eligible patient
  • Time from a positive screen to clinician assessment, and to a kept appointment
  • Staff minutes per enrolled patient, median and top decile
  • Escalations acknowledged inside target, and escalations missed
  • Patient-reported usefulness at week 6 and week 12
  • Dropout, and differences by language, insurance and access barriers

These are goals until measured. There are no NestWell outcomes to cite today, and we will not invent any.

For women and families

Expecting, or newly home?

NestWell reaches patients through their own OB practice, so you cannot sign up on your own yet. Join the interest list and we will tell you when a practice near you is offering it. We will never ask you for health information on this site.